Posts by Joe

Prospecting Techniques for Success

Posted by on Oct 12, 2012 in Uncategorized | 2 comments

Prospecting techniques are critical to sales success unless you or the company you work for has a website that shows up in the first three line items on Google for every possible keyword related to your product and services or if the company you work is gracious enough to have designated prospectors, you will be faced with the daunting task of finding clients on your own. Many salespeople are destined to mediocrity because of prospecting.  These salespeople may have great sales presentation and even great closing skills, but the truth of the matter is that if they don’t have anyone to...

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It’s Not What Happens, It Is How You Handle It That Counts

Posted by on Sep 26, 2012 in Uncategorized | 0 comments

I recently had an intermittent problem with my Ford Expedition. It would randomly pick days that it didn’t want to start. I come from a mechanical background and had been through a similar issue with the same vehicle. The last time it happened a year ago, it took a week and two very competent technicians to figure it out. I had spoken to a franchisee that I was working with to find a shop that I could trust, as I was fairly new to Albuquerque. He recommended a shop that always looked busy to me, (this is generally a good sign) and I passed it almost every day, (very convenient). I had...

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Hiring for Success

Posted by on Sep 26, 2012 in Uncategorized | 0 comments

Finding the right people for your business can be one of the most expensive and taxing processes your company can embark on. The amount of time and money invested in hiring just one employee can be hard on your budget (assuming you even had time to put a budget in place). As small business owners, we are required to wear many hats of different colors. Manager, sales force, accountant, HR, CEO, janitor etc. the list never ends. So when it comes time to hiring employees, especially when one is so desperately needed, we make rash decisions and grab the first person that comes through the door...

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Customer Satisfaction, What a Joke!

Posted by on Sep 26, 2012 in Uncategorized | 0 comments

I laugh sometimes at the companies that brag about their high ranking in customer satisfaction. These are the same companies that fall short of their promises, preach about their policies and consistently put you on hold, or better yet throw you into an eternal pit of “Please press HELL”. At one point in my life I used to believe that it was the fault of the companies providing these substandard practices, but over the years it has become very apparent that the real culprit is the consumer. We have allowed this to happen to us. We have accepted this behavior and made it a part...

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